 ##  [Patron Satisfaction Score](/patron-satisfaction-score) 

  ##  [Patron Satisfaction Score](https://information.quantumdictionary.io/patron-satisfaction-score-0) 

  
 [![Information & Communication Dictionary](/sites/default/files/styles/large/public/2026-01/Information%20%26%20Communication.png.webp?itok=g4emS-T7)](/topic-specific-dictionaries/information-communication)


**Information &amp; Communication Dictionary**

 
Definition

A numeric indicator derived from solicited user feedback that summarizes reported satisfaction with a library's services, resources, or interactions; its value depends on the questionnaire items, response scale, sampling frame and aggregation rule used.